Still trying to figure out what to do with that old phone? We have some suggestions for iPhone and Android alike. Download the Google Authenticator, Microsoft Authenticator or any TOTP-compatible application on your mobile device and add a new entry by scanning the QR. Now that you've transferred Google Authenticator to your new phone, take some time to learn all of the iPhone's hidden features or master Android's hidden features. Don't delete the Authenticator app off your old phone until you've moved all accounts to your new phone, otherwise you'll be locked out of those accounts - and nobody wants that. Repeat this process for each service you currently use with Google Authenticator, be it Apple, Facebook, Dropbox or Amazon. Once that's done, the codes on your old device will no longer be valid. (Screenshot: iOS) Last and by no means least, you should run a factory reset to put your old smartphone back to the state it was. Scan the QR code displayed on Google's website with the Authenticator app, then enter the six-digit code to verify everything is working properly. Fully wipe your phone before it moves on. Learn more Conveniently and securely sign in to all your online accounts using multifactor authentication, passwordless sign-in or password autofill with Microsoft Authenticator. Google will then revert to delivering your 2FA codes via SMS.Ĥ. Open the Authenticator app on your new phone and tap Begin > Scan barcode. Easily move personal accounts to a new device with encrypted cloud backup in Microsoft Authenticator. If you want to disable Google Authenticator altogether, click on the trash can icon and confirm your decision. Hi, My old phone has been damage, now my Microsoft Authenticator not giving me code for login of my Microsoft account of with new phone '' for this reason I am not able to login, please assist me what I need to do now. 1 Sign in to comment Dave Patrick 341. This means you can’t have two phones running your Microsoft Authenticator account like it is for some of the other authenticator apps. Recovering codes from Microsoft account requires that there’s no another phone active with your account. please don't forget to upvote and Accept as answer if the reply is helpful- Please sign in to rate this answer. Step 2: Removing Existing Microsoft Authenticator Session. Select the type of phone you'll be using and follow the prompts. The safer method would be to turn off two factor at service provider for the accounts, then turn it back on using new authenticator application. Click Change Phone in the Authenticator app section. Make sure you have both your old and new phone nearby when moving Google Authenticator.
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